An official website of the United States government
Here’s how you know
Official websites use .gov
A .gov website belongs to an official government
organization in the United States.
Secure .gov websites use HTTPS A
lock (
) or https:// means you’ve safely connected to
the .gov website. Share sensitive information only on official,
secure websites.
Guidance on building better digital services in government
In this talk, we will provide better understanding of how CFPB conducts email A/B testing, see examples of email A/B tests, and discuss lessons learned.
We know there are many ways to use A/B testing to inform decision making at your agency – this is a quick introduction on the many ways CFPB has used it to improve UX across their website.